Saturday, June 25, 2011

Alaffia: Bad Customer Service. Nice Skin Care.

This past Christmas I bought some skin care products for a couple of ladies (my family members), and some unscented moisturizer for myself. Shea butter is a nice thing for the skin; and you can't go wrong when you buy skin care items for ladies. The company was Alaffia.

Moisturizer Rating 85/100. Pass.
Like I said: shea butter is nice for the skin, but Alaffia's lotion occludes the pores. I can tell because when I break a sweat during a workout, I could feel the pores on my body getting all "prickly." It has to be the emulsifying wax, because pure shea butter does not do that.

Customer Service Rating 40/100. Fail.
The pump on my bottle was defective, and did not work from day one. I contacted the customer service department, who promptly sent me a new pump in the mail free of charge.

However, this came with an unintended caveat.

Alaffia's Blunder
Mistakenly, they did not put enough postage on the envelope. I had to pay the Postal Service $0.51. When I asked for free shipping on my next order for Alaffia's unprofessionalism and my inconvenience, they replied that they would give me $1.00 off the shipping of my next purchase.

Really, Alaffia? On the customer service level, is that a smart thing to do? Your customer was inconvenienced on two counts. The first was your faulty pump, and the second was my postage hassle. As a general rule, companies give their customers some kind of a token for hassles even smaller than this—tokens such as a free shipping coupon. Companies generally don't want their customers patronizing their competitors.

You saved one dollar, Alaffia. Is it worth the patronage?

Alaffia shea butter lotion review
Alaffia poor customer service

Monday, June 20, 2011

Battle: Los Angeles reviewed

I'd give it a C.

The effects were very nice. The story didn't have any holes. It was a straightforward hack and slash.

Basically, the aliens have come to take the earth (or at least the resources). They're hard to kill. The humans have to take out the alien aircraft drone command centers which have been dug underground. Finally, the group of heroes learns how to kill them, take out their command centers, and use a the aliens' strategy against them.


It's good this movie came out. I was starting to get tired of Independence Day.

Tuesday, June 7, 2011

I Don't Believe in Humans

Stephen Hawking said the following in an interview with The Guardian regarding the afterlife:

I regard the brain as a computer which will stop working when its components fail. There is no heaven or afterlife for broken down computers; that is a fairy story for people afraid of the dark.

Well, irrespective of whether you believe in a God or an afterlife, I think it's appropriate to say that a brain and a computer are not the same. (I contend that there is a God and an afterlife.) The brain is so astonishing that the only way we can appreciate it is to compare it to the most sophisticated technology of our day: computers.

Let me cite John R. Searle (1932), who said, "Because we don't understand the brain very well we're constantly tempted to use the latest technology as a model for trying to understand it. In my childhood we were always assured that the brain was a telephone switchboard. (What else could it be?) And I was amused to see that Sherrington, the great British neuroscientist, thought that the brain worked like a telegraph system. Freud often compared the brain to hydraulic and electromagnetic systems. Leibniz compared it to a mill, and now, obviously, the metaphor is the digital computer."

We make computers. More specifically, engineers and computer scientists make computers. There is no afterlife for computers, because we haven't made one for them. (Really, how would we make one for them?)

Point: Stephen Hawking can't say that there is no afterlife for human consciousness, because he is not a human consciousness designer or manufacturer. 

Sunday, June 5, 2011

Camping Trip. Day 4

Well, today is the day we're packing up. I hope I had a nice trip, and had fun with everyone else. 
I'm coming home to civilization; but with it comes a certain measure of boredom. At least I'll be able to take a dang shower and wash the mosquito spray off me. 

Saturday, June 4, 2011

Camping Trip. Day 3

Woo Hoo. It's Saturday. I'm having so much fun camping!
At least, that's what I hope I'm saying. There is no internet where I am, so I posted this entry to the future (the now present) earlier this week. For all we know, I could be dead =o

I'm going hiking, and then swimming in the lake. I'm not going to drink the water, because fish have sex in it.

Friday, June 3, 2011

Camping Trip. Day 2

Mmm K. Second day of camping predictions. It's Friday. This is a pre-scheduled post, as I don't have any internet on this camping trip.

Last night, I ate my weight in s'mores after mourning the cutting of my CAT5 umbilical cord. I'm stuck out in biology looking at things through meat-eyes. I'm a Health Promotion and Wellness major, so I'm supposed to be enjoying this.

At least the scenery is hi-def.

Thursday, June 2, 2011

Camping Trip. Day 1

I'm going camping. I want to tell you all about it while I'm doing it—but I can't—because I'll be roughing it. This post was automatically scheduled to let you know, because I'm sure you care.
Those going are some friends, my parents, and me. My only brother is staying home like an iodine deficient cretin LOL. 

I will keep you abreast with my pre-scheduled predictions.

From what I hear, there is no electricity, and no running water. Aw, crap. How am I going to make it?

Today, we're driving to the campground, and getting set up (and whatever else we feel like).

Wednesday, June 1, 2011

Dear Nabisco, Enough is enough.

To whom it may concern at Nabisco:

You have delighted me since childhood with your graham crackers. I have heard some complaints that you have shrunk your crackers over the years. I've never taken a ruler to them, so I have no idea about their size. However, this past Memorial Day I partook of the campfire delicacy known as s'mores, of which your graham crackers are a staple component. I tasted something "off" in the flavor. I tried each of the three ingredients separately, and concluded that your graham crackers must have undergone a recipe change.

The flavor of your Honey Maid graham crackers was dull, and the texture took more tooth to break. 
For your reference, here is the date code (which appears to serve as a lot number):

The point that I am trying to make is this. If you are going to cut corners, please put fewer crackers in the package instead of raping my and so many others' childhood memories and campfire delights by sacrificing flavor on the altar of lies.

Joseph Metallo